WHO WE ARE

SHOP our made-to-measure organic clothing & lingerie collections.

Find our printable PDF tape measure here.

Women's briefs size chart

Shop organic cotton and wool women's briefs

 Bra size chart

Shop women’s bralettes and bras

 Women's clothing size chart

Shop women’s tops

Shop women's dresses

Shop women's robes and loungewear

Visit our Cashmere Lingerie Boutique here

Bra fitting guide

 

We can custom make panties in any style listed below. 

How to care for your cashmere & wool clothing and lingerie.

 

 

Contrary to popular belief cashmere and merino wool clothing and lingerie can be hand washed.  

Follow these simple instruction on how to care for your cashmere and wool garments, so that your favourite pieces last longer and look fabulous. 

 

Your unique Econica wool garment was created with love and should be cared for with love, too. Washing your wool and cashmere properly actually helps to preserve the fibres and natural lanolin. 

CARE STEPS:

To hand-wash, add two capfuls or a squirt of your favourite Wool & Cashmere detergent (we recommend Eucalan)  to a wash basin or sink filled with cool water. Submerge your items and gently agitate them with your hands to evenly distribute soap and water. Soak for up to 30 minutes. Run cool water through items until rinse water is no longer soapy. Do not wring, which causes distortion. Instead, gently press the water out of your items between your hands or against the sink.

Please note that our pure merino wool in light, undyed colors may retain a natural lanolin scent. Lanolin is a natural oil found in wool that helps protect and soften the fibers. This scent is more noticeable in untreated, natural wool and is a sign of the material’s authenticity and purity. The smell will gradually fade with regular washing, and we recommend using a lanolin-enriched wool wash to maintain the wool’s softness and durability.

You may notice some puckering in your custom-made merino wool garment: this is a normal characteristic of fine merino wool due to its delicate nature. Large manufacturers use a hot press treatment as a final step, but this can be easily smoothed out at home with a steam iron after each wash.

 

Lay the items flat in their natural shape on a drying rack or clean towel. When drying, avoid direct sunlight and heat sources, such as the radiator, because they can shrink or damage wool. Never hang wet wool as it will cause stretching and distortion.

Bamboo, Hemp & Organic cotton Clothing Care. 

 

 

 

CARE STEPS: 

Natural Fibre Clothing, such as Organic Cotton, Linen or Hemp will maintain their special qualities when washed in cold to warm water (up to 40 degrees Celsius) with a gentle detergent, free of bleach.  Natural fabrics such as organic cotton and bamboo blends can be dried in a clothes dryer on the cool/warm setting, never hot.

Silk Garment Care.

 

Silk is a delicate fabric and should be handled with care.

However, it is fairly easy to clean. It has a natural tendency to release dirt quickly and it can be gently hand-washed to keep its’ quality and lustre.

 

CARE STEPS:

Hand wash separately in cool water with mild soap.
Do not soak, twist or wring.
Blot dry with a towel and drip dry in shade.

 

If you need additional help on how to care for your Econica Garment - contact us!  Our knowledgeable staff is here to help!

 At Econica Studio, we are dedicated to providing exceptional custom-made and ready-to-ship clothing and lingerie. To ensure our services align with your expectations, kindly review the following policies before placing an order.

Processing Time, Exchanges & Alterations

Our current processing time for custom-made orders is 4-6 weeks, plus shipping time (up to 25 business days for Standard Economy Shipping). Ready-to-ship items ship within 6-10 business days depending on holidays and studio workload. We offer basic alterations such as hemming, but not in-depth tailoring like taking in or design changes. For extensive alterations, we recommend seeking a local tailor. Please consult our Size Chart before placing an order, as we cannot make garments bigger or add length later.

Special Request Garments, Intimates including pajamas and pajama sets, Sale Items, Hand-dyed, Altered, and Garments purchased with Store Credit are not eligible for exchange. We reserve the right to refuse future sales if our exchange policy is abused. No more than 3 garments can be exchanged within 360 days.

Due to the discounted nature of Clearance Items, we cannot process store credit or exchanges for these products. If your Clearance Item has not shipped yet, we can cancel it for a refund. Once shipped, it becomes a final sale. If unsure about a purchase, please contact us for assistance.

Custom-Made & Made-to-Measure Garments:

We're committed to creating clothes just for you! Because of their unique nature, items labeled as "custom-made" or "made-to-measure" are considered final sales. However, we want everything to fit you perfectly. So, if your garment needs a tweak, remember we offer free alterations. Just reach out to us for the details. While these pieces can't be exchanged or refunded, your satisfaction is our priority. Thanks for joining us in our journey towards mindful consumption and environmental sustainability. Our made-to-order approach is a key part of this commitment.

IMPORTANT: Due to the handmade nature of our custom garments, slight variations in measurements are to be expected. A difference of 1-2 inches in width and 1-3 inches in length is completely normal, as each piece is individually hand-cut and crafted. While we strive for accuracy, exact lengths cannot be guaranteed. Precision tailoring is only achievable through in-person fittings, but we do our best to ensure a great fit within these natural tolerances.

Need an alteration? Check out our free alterations option here.

Ready-to-Ship Garments:

Found something you love in our "ready-to-ship" collection? Great news! If for any reason you're not completely satisfied, and the item isn't marked as "Clearance or final sale," you can return it for a refund or store credit within 30 days of receiving it. Please note that pajamas, including pajama sets, panties, face masks, and any sets that include panties are considered final sale and can't be returned or exchanged. Please make sure the garment is in its original, unworn condition, and free from any smoke traces. We'll give it a quick check at the post office. If it doesn't meet our criteria, we won't be able to accept it, so please contact us first for your return authorization number and shipping instructions. 

All return shipments must be marked as Return Merchandise. Any customs or import fees incurred will be deducted from your refund.

 Just a heads-up, the cost of return shipping is on you. A 20% restocking fee and the original shipping cost will be deducted from the returns to cover processing costs. This applies to custom-made and ready-to-ship items. 

If you discover a flaw in your item upon receiving it, please do not attempt to alter, repair, or modify it in any way, as this will void your eligibility for a return or replacement. Instead, contact us within 7 days of delivery confirmation, and we will replace the item at no extra charge. However, if the item has been altered, tampered with, or further damaged due to an attempted repair, we reserve the right to deny a return or replacement, as we cannot be held responsible for any additional damage caused after delivery.

Price Adjustment. 

To ensure fairness and consistency, we adhere to a strict policy that allows price adjustments only within 24 hours of purchase or before the order has been shipped. This applies to all orders, regardless of their size or timing with no exceptions. 

Our Quality Promise:

We take pride in the quality of our garments, and your satisfaction is our top priority. If, by chance, you encounter a flaw, receive an incorrect item, or something's just not right with your order, please accept our sincere apologies. We're here to make it right. Just fill out our Returns/Alterations Request Form within 14 days of receiving your item, and we'll jump into action to fix or replace your garment. It's important that the item remains unworn and unwashed so we can handle the issue effectively. 

📝 Need to submit a request? Here's our Returns/Alterations Request Form.

We strive to accurately represent our products, but please keep in mind that we can't guarantee that you'll look exactly like our models or that every aspect of the garment (like length, fit, or color) will match your expectations perfectly. We reserve the right to substitute the elastics we use with our lingerie garments to those currently in stock. However, our goal is always to delight you with our designs so if you have a specific color or pattern in mind and do not wish to substitute - please let us know and we will do our best to accommodate your request!

Important Notes:

• Timeliness is Key: Please submit your requests within 14 days of confirming your delivery. We also ask that all items be dispatched back to us within one month of receiving your confirmation of approval for a return. Please note that if you wish to cancel your custom-made order, you must do so within 2 business days. After this period, all sales become final, as we will have already begun the creation of your garment and cannot reverse the process. It is crucial to adhere to this timeframe, as we cannot grant or honor return requests outside this period. This policy helps us manage our inventory effectively, ensures financial predictability, and reduces the costs associated with processing returns. It also helps maintain the quality and value of our products, ensuring that they remain in a new condition. Thank you for understanding and helping us continue to provide quality service and products.
• Condition of Return: Items must be in their original, unworn, and unwashed condition. We'll give them a thorough check upon return. 
• Shipping and Fees: While we can't refund outgoing shipping charges, please be aware that you will also be responsible for any customs and import fees. A 20% restocking fee will be applied to returns to cover processing costs. This applies to custom-made and ready-to-ship items. 
• Final Sale Items: Please note that panties, face masks, and any sets that include panties are final sale and can't be returned or exchanged.

Payment & Order Processing

We offer secure online shopping and accept Visa, MasterCard, American Express, PayPal, and gift cards. Attention Quebec shoppers: Orders shipped to Quebec are processed manually via PayPal only. Please send us a screenshot of your shopping cart along with your instructions and shipping address, and we will send you a direct PayPal invoice. Thank you!

WHEN WILL YOUR CUSTOM ORDER ARRIVE? 

Custom orders require a significant amount of time to ensure the highest quality and craftsmanship. The entire process, from order placement to delivery, typically takes between 2.5 to 3 months. This includes a turnaround time of up to 6 weeks for production, followed by a delivery time of approximately 25 business days. We kindly ask our customers to plan accordingly and not to expect their orders to arrive sooner than this estimated timeframe. We appreciate your patience and understanding as we work to create something special just for you.

Apart of products marked as "ready-to-ship", all Econica Apparel Collection items are custom-made. Once an order is placed, we will create your item based on your size/measurements and color choice. Please allow 6 weeks (possibly longer during busy holiday periods) for your custom and made-to-order item to be completed. Please note that our fabric color options vary in weight. To guarantee that your selection meets your expectations, we strongly recommend requesting a fabric swatch kit before placing your order. This proactive approach will enable you to make an informed choice, ensuring the utmost satisfaction with your purchase. If you’re looking for a specific fabric style, feel free to reach out before placing your order! We typically use a zigzag finishing stitch on most of our custom work (not all).  If you prefer a flat stitch, please let us know before you order.

Our Ready-made Collection

Items marked as “ready-to-ship” are pre-made and cannot be altered or customized. Please allow 10 business days for processing and dispatching orders for ready-to-ship items.

Please note: Once your order is placed, we are unable to change the color, size, or pattern of the item. However, if your item is eligible for exchange, you may return it for an exchange once it arrives.

 

Shipping Notification and Delivery Estimates

Following the dispatch of your order, you will receive a shipping confirmation email. The estimated delivery period ranges from 2 to 4 weeks or longer, contingent on the customs procedures of each destination country and the chosen shipping method. The transit time for Standard Economy shipping is typically up to 25 business days, while Express shipping generally takes 8 to 12 business days, depending on the destination. Please be aware that we cannot assure on-time delivery. The provided delivery estimates are intended as a general guide and may be affected by factors such as customs processing, postal service workload, and holidays. We value your patience and understanding as we endeavor to deliver your package in a safe and timely manner.